FAQ: Miremarsh - The Boardgame
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will there be language versions (French, German and so on)

For now we are concentrating on making the the English KS version a success, depending on that and what our various partners in Europe want to do there might be language versions.

Last updated: July 02, 2018 07:23

Guest Adventurers Pledge

From the inception of the game, we have wondered what creatures could challenge the Miremarsh and how the way they would fight and explore would affect the game play. We finally went for goblins but the idea remained and we couldn’t help ourselves to find the best way of making this possible TOO! While working with Ronnie in the Hellboy campaign, we put the idea on the table and it just happened! Then, we invited Durgin Forge (my good friend Matteo) to also come in with their exquisite dwarves, the game was on…

Mantica Adventurers: these minis are in PVC plastic injected in blue, with their Dungeon Saga base – as shown in the picture. There is no plans for changing the pose or re-sculpting these/change the injection material. But we will certainly pass the idea onto Ronnie and see what he thinks!

Iron Crow Dwarves: these minis will be injected in high quality resin (same as our resin goblins) and will be supplied unassembled and in a circular 20-25mm base (as appropriate to fit the mini in the game). We have discussed with Matteo the re-posing option and we are all up for it. At the moment is a matter of timings, but if we gather enough interest, we sure repose them (Matteo already has great ideas about it all!)

Other guest adventurers in the future: we are absolutely open to invite other companies to join this idea of guess adventurers and even MONSTERS to enter the marsh! So if you have interest in any of those minis, let us know and we will contact the owners to show them what is it all about.

Last updated: July 03, 2018 00:31

Will Stilter have a ghost mini and where does the Python mini go?

Playable Goblins should have their own ghost minis, including Stilter and other future unlocks. Once unlocked the snake goes into the Monster set."

Last updated: July 13, 2018 04:56

Will there be an "All-In" Pledge

Yes, there is an "All-in" pledge up right now.

Last updated: July 13, 2018 04:56

Will £1 give you access to the PM to upgrade?

Yes.

Last updated: July 13, 2018 07:45

Can I re-watch the Live Streams from during the campaign?

Will this be shipping friendly to my region?

Shipping will be Friendly to whatever region you are in that there is coverage for by the fulfilment centres, North America, EU, Australia, Canada. Our Fulfilment centre (Games Quest) is connected to fulfilment partners in these regions and they look at the best shipping solutions based on the size of the KS, complexity and so on. For UK backers we of course have Brexit in March 2019 so that will either become a region of its own (like Canada/Australia) or still (maybe, possibly, who knows) be part of the EU customs union.

Last updated: July 24, 2018 02:34

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
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BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://miremarsh.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

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Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password: https://miremarsh.backerkit.com/backer_accounts/password/new.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account! You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account at https://miremarsh.backerkit.com/backer_accounts/sign_up.

If you have created an account and have gone through the previous steps, but are still having trouble, please email us at support@backerkit.com. Let us know any important details (browser type, mobile device or computer, OS, etc).

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You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Account recovery here: https://miremarsh.backerkit.com/backer_accounts/sign_in

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support! We will ask you to verify that you are the account holder, and to provide the email address to which you’d like to update. You can verify by either of the following methods:

* Write in to support@backerkit.com from the old email address you want to change. Let us also know the new email address to which you want to update.

* Send us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc)

How do I delete my backer account?

Email BackerKit support directly at support@backerkit.com. If you delete your account, you will still be able to access your surveys in the future – no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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